About the Role
Summit is seeking a Multi-Disciplinary Engineer to support our Department of Defense partners on-site at Vandenberg Space Force Base, CA.
As a Multi-Disciplinary Engineer on the IRES contract, you will provide critical IT support to mission-essential systems for the Missile Defense Agency (MDA). In this customer-facing role, you will troubleshoot and deploy hardware, software, mobile devices, VOIP, and secure communications systems (COMSEC), while supporting live mission and test events. You will be counted on for your technical expertise, adaptability, and ability to thrive in high-stakes, fast-paced environments. This role offers a unique opportunity to work directly with national defense systems, collaborate with diverse technical teams, and support exercises both locally and at remote MDA locations. Your ability to balance hands-on problem solving with clear communication will be essential to success.
This is a full-time, on-site role with occasional travel and after-hours support responsibilities. A DoD Secret clearance and IAT Level II certification are required.
Requirements
The candidate will:
· Deploy, configure, and support customer laptop and desktop computer systems.
· Provide on-site and remote troubleshooting support for customer equipment and fix issues as required.
· Provide on-site customer support for mission and/or test events.
· Deploy, configure, and troubleshoot mobile devices (Phones, tablets and others).
· Provide technical support for enterprise networking and infrastructure projects.
· Resolve daily organizational assigned tasks.
· Track all work using the Remedy ticketing system.
· Provide enterprise printer support.
· Deploy, configure, and troubleshoot software applications.
· Provide COMSEC support to deployed COMSEC equipment and function as the local COMSEC Hand-Receipt Holder, re-keying of equipment and general support.
· Provide IPTV and VTC (Video Teleconferencing) support as required.
· Provided network, server and infrastructure support.
· Provide remote support to other team members within the branch.
· Provide rotation of on-call support for after-hours and weekend situations
· Travel to and support remote locations during MDA exercises, occasionally for extended durations (30-90 days).
· Provide VOIP support as needed by the mission and site requirements
· Tele-work is available for brief periods, but on-site support is required for all mission and test events.
· Job Related Travel will also be required. Approximately 10% of the average year.
· Will require off-hours and weekend on-site support during mission/test events.
· Perform as the Trusted Agent for the site.
· Provide escort services for contractors and event visitors, as required by the site director.
The successful candidate will be able to:
· Communicate situational awareness to management and Government leadership in a concise and professional manner.
· Mentor team members to promote technical growth.
· Promote a positive work environment.
· Prioritize tasks and time management.
· Work well under pressure.
· Be resourceful and creative with solutions.
· Display a strong, functional knowledge of the position and IT Enterprise processes.
Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies.
Qualifications - External Basic Requirements:
Must have one of the following combinations of education and experience: HS Diploma (or GED) and 10 years of general experience; Associate’s degree and 8 years of general experience; Bachelor’s degree and 6 years of general experience; Master’s degree and 4 years of general experience.
· Must have at least 6 years of direct experience in providing IT solutions
· Experience working in a customer-facing support role
· DoD 8570.01 IAT Level II Certification (CompTIA Security+ CE Certification or higher)
· Must have an active DoD Secret Security Clearance Desired Requirements:
· ITILv3 Foundations certification
· CompTIA Network+ certification
· Cisco CCNA certification
· CISSP certification
· Microsoft certification
· Active Top Secret Clearance
This position is expected to pay $90,000 - $120,000 annually; depending on experience, education, and any certifications that are directly related to the position.